The Horizon

In Search of a Great Meal

In Search of a Great Meal

A profile of former Courier-Journal food critic Marty Rosen.
Joseph Kauffman, Staff Writer March 9, 2015

The glasses sparkle. The silverware shines. The grill sizzles and liquids bubble and boil within their pots and pans. The smells are like traveling salesmen, wafting through the air and beckoning you to...

Customer service takes back seat to revenue

IUS Horizon September 16, 2012

A business’ customer service is what ultimately sets the company apart from its competitors. I do not care how good the food is or how cute the shirt is, if I have to deal with a waiter or cashier who...

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