A business’ customer service is what ultimately sets the company apart from its competitors. I do not care how good the food is or how cute the shirt is, if I have to deal with a waiter or cashier who obviously wants to be anywhere else instead of earning money pleasantly. The phrases “he is just not a people person” or “customer service is not her thing” are meaningless to me because I believe everyone has the capability of working with people in a professional and courteous manner. I get a bad taste in my mouth when quality service is not provided because, in my mind, it should be instinctive to have the desire to help others have a great experience. Regrettably, a lot of people refuse to walk in another’s shoes.

According to the economic impact study released on Feb. 16, IU Southeast contributed $124.4 million to the local economy, including thousands of jobs. “The $124 million economic impact figure represents the direct spending of IUS in Indiana,” Mark Land, associate vice president for University Communications at Indiana University, said. “It has two components — direct spending and indirect or induced spending.Direct spending is for employee salaries and spending with vendors and companies in Indiana that serve the campus in some way. It also includes spending by students and visitors to the campus.” The entire Indiana University system, including all eight regional campuses and IU Health, impacted the economy with an $11.5 billion in the 2010-11 fiscal year.

A beautiful home, multiple vehicles, annual vacations and overall financial stability are what Americans have referred to as “the dream” for years. The idea of the “American dream” was originally the promise of the possibility of prosperity and success for everyone, regardless of social class or circumstances of birth. Throughout history, “the dream” has been altered to fit modern times and society’s standards.